TERMS OF SERVICE

Last Updated: October 1, 2026

OVERVIEW

Welcome to EaseHush.

These Terms of Service (“Terms”) govern your access to and use of the EaseHush website, online store, products, content, features, tools, and related services (collectively, the “Services”).

EaseHush is operated by [LEGAL BUSINESS NAME], trading as EaseHush (“EaseHush,” “we,” “us,” or “our”).

Our online store is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and Services to you.

By visiting, accessing, using, or purchasing through our Services, you agree to these Terms and to the policies referenced within them, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, you should not use the Services.

Nothing in these Terms is intended to exclude, restrict, or modify any consumer right, warranty, guarantee, remedy, or protection that cannot legally be excluded under the laws applicable to you.

SECTION 1 — ELIGIBILITY AND ACCOUNTS

By using our Services, you confirm that you are at least the age of majority in your jurisdiction or that you are using the Services with the permission and supervision required by applicable law.

You agree to provide accurate, complete, and current information when placing an order or creating an account.

You are responsible for maintaining the confidentiality and security of your account credentials and for activity performed through your account.

You may not use another person's account without authorization or use the Services for fraudulent or unlawful purposes.

SECTION 2 — PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, specifications, prices, and other information displayed through our Services are accurate.

However, colors and appearance may vary slightly depending on your device, screen settings, lighting, manufacturing tolerances, or product updates.

Such minor variations do not affect any statutory right you may have if a product is defective, materially different from its description, unsafe, or otherwise does not conform to applicable consumer law.

Product availability may change without notice.

We reserve the right to modify or discontinue products or limit quantities where reasonably necessary and permitted by applicable law.

Product Use and Safety

EaseHush products must be used only in accordance with the instructions, warnings, intended use, and safety information provided with the product.

Information provided through our website regarding comfort, wellness, relaxation, or product use is provided for general informational purposes and should not be considered a substitute for professional medical advice.

Customers should discontinue use of a product and seek appropriate professional advice if they experience an unexpected adverse reaction or have concerns regarding its use.

Nothing in this section excludes or limits liability that cannot legally be excluded.

SECTION 3 — ORDERS AND ACCEPTANCE

Placing an order constitutes an offer to purchase a product from EaseHush.

An automated order confirmation does not necessarily mean that your order has been finally accepted.

We reserve the right, where permitted by law, to refuse, limit, or cancel an order for legitimate reasons, including:

• Product unavailability.

• Suspected fraud.

• Payment authorization problems.

• Incorrect pricing or product information.

• Orders that appear intended for unauthorized resale.

• Shipping restrictions.

• Compliance with applicable laws or regulations.

If we cancel an order after payment has been collected, we will refund the applicable amount to the original payment method.

Please review your order carefully before submitting it.

Once fulfillment has begun, we may not be able to modify or cancel your order.

Any statutory cancellation rights available to you under applicable consumer law remain unaffected.

SECTION 4 — RETURNS AND REFUNDS

EaseHush offers a 15-day voluntary return policy for eligible change-of-mind returns, as described in our Return & Refund Policy.

The 15-day voluntary return period does not replace or limit any mandatory consumer rights available under applicable law.

Different legal rights may apply when a product is:

• Defective.

• Damaged.

• Unsafe.

• Incorrect.

• Materially different from its description.

• Not fit for a legally required purpose.

• Otherwise non-conforming under applicable consumer law.

Where applicable law provides consumers with additional cancellation, withdrawal, repair, replacement, refund, guarantee, or warranty rights, those rights will continue to apply regardless of the voluntary 15-day return period.

Please review our Return & Refund Policy [INSERT LINK] for complete information.

SECTION 5 — PRICES, TAXES AND PAYMENT

Prices and promotions may change from time to time.

The price applicable to your purchase will generally be the price displayed and confirmed when you submit your order, subject to correction of genuine errors where permitted by applicable law.

Applicable taxes, shipping charges, duties, import charges, and other mandatory charges will be disclosed where required by law.

For international orders, customs duties, import taxes, or similar government charges may apply depending on the destination country.

Where such charges are not collected by EaseHush at checkout, the customer may be responsible for them where permitted by applicable law and where adequately disclosed.

You agree to provide valid and accurate billing and payment information.

By submitting payment information, you represent that you are authorized to use the selected payment method.

Your bank, card issuer, or payment provider may charge currency conversion or international transaction fees that are outside EaseHush's control.

SECTION 6 — SHIPPING AND DELIVERY

Shipping and delivery estimates displayed on our website are estimates unless expressly stated otherwise.

We will make reasonable efforts to process and deliver orders within the timeframes communicated to you.

Delivery may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier disruptions.

• Customs processing.

• Severe weather.

• Natural disasters.

• Labor disruptions.

• Government restrictions.

• Transportation interruptions.

• Other events beyond our reasonable control.

However, nothing in this section removes any delivery rights or remedies that you may have under applicable consumer law.

Risk of Loss

Where EaseHush selects or provides the shipping carrier, risk of loss or damage generally remains with EaseHush until the product is delivered to you or to a person you have authorized to receive it, except where applicable law provides otherwise.

If you independently arrange a carrier that was not offered by EaseHush, different rules regarding risk may apply where permitted by law.

If your package is lost, materially damaged during transit, or never delivered, contact us at easehush@gmail.com so that we can investigate and provide any remedy required under applicable law.

SECTION 7 — INTELLECTUAL PROPERTY

The content available through the EaseHush Services, including our branding, logos, text, graphics, photographs, videos, product designs, page layouts, and other original content, is owned by or licensed to EaseHush and is protected by applicable intellectual property laws.

You may use our Services for personal and lawful purposes.

Unless expressly authorized by us or permitted by law, you may not:

• Copy.

• Reproduce.

• Republish.

• Distribute.

• Sell.

• Modify.

• Exploit.

• Create derivative commercial works from

our protected content.

Third-party trademarks, names, logos, and content remain the property of their respective owners.

The Shopify name, trademarks, and related intellectual property belong to Shopify and its applicable affiliates.

SECTION 8 — THIRD-PARTY SERVICES AND TOOLS

Our Services may provide access to third-party applications, payment processors, analytics providers, advertising services, social media integrations, shipping services, or other third-party tools.

These services may be governed by separate terms and privacy policies.

EaseHush does not control third-party platforms and is not responsible for their independent actions except where responsibility cannot legally be excluded.

Customers should review applicable third-party terms before using those services.

SECTION 9 — THIRD-PARTY LINKS

Our website may contain links to third-party websites.

A link does not necessarily mean that EaseHush endorses or controls the third-party website.

If you leave our Services and access another website, your use of that website may be subject to separate terms and privacy policies.

Nothing in this section excludes responsibility that cannot legally be excluded under applicable law.

SECTION 10 — RELATIONSHIP WITH SHOPIFY

EaseHush is powered by Shopify, which enables us to provide our online Services.

However, sales and purchases made through the EaseHush store are transactions directly between you and EaseHush.

Shopify is not the seller of EaseHush products.

To the extent permitted by applicable law, Shopify and its affiliates are not responsible for claims, losses, injuries, or damages arising solely from products purchased directly from EaseHush.

Nothing in this section affects rights that cannot legally be waived or excluded.

SECTION 11 — PRIVACY

Personal information collected through our Services is processed in accordance with our Privacy Policy.

Please review our:

Privacy Policy: [INSERT PRIVACY POLICY LINK]

Because our store is hosted using Shopify, certain information may also be processed by Shopify and other service providers that help us operate our business.

Information may be processed or stored in countries other than your country of residence, subject to applicable data protection laws and safeguards.

SECTION 12 — REVIEWS, FEEDBACK AND USER CONTENT

If you voluntarily submit a review, photograph, video, testimonial, suggestion, comment, or other content to EaseHush, you confirm that you have the right to provide that content.

Unless otherwise agreed, you grant EaseHush a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that content for purposes reasonably connected with operating, marketing, and improving our business.

This license remains subject to applicable privacy, publicity, intellectual property, and consumer protection laws.

You may not knowingly submit:

• Fake reviews.

• Misleading statements.

• Content belonging to another person without permission.

• Illegal content.

• Malware.

• Abusive or defamatory content.

Any compensation or incentive provided in exchange for a review must be disclosed where required by law.

SECTION 13 — ERRORS AND INACCURACIES

Occasionally, information displayed through the Services may contain typographical errors, inaccuracies, or omissions relating to:

• Product descriptions.

• Pricing.

• Discounts.

• Promotions.

• Availability.

• Shipping.

• Delivery estimates.

We may correct genuine errors and update information where permitted by law.

If an error materially affects an order you have already placed, we will provide notice and any cancellation, refund, or other remedy required under applicable law.

SECTION 14 — PROHIBITED USES

You may not use the Services to:

• Violate applicable law.

• Commit fraud.

• Infringe intellectual property rights.

• Harass or harm others.

• Transmit malware or malicious code.

• Conduct unauthorized scraping or data collection.

• Attempt to compromise the security of our website.

• Misrepresent your identity.

• Conduct unauthorized commercial resale.

• Interfere with the operation of the Services.

We may restrict or suspend access where reasonably necessary to protect customers, EaseHush, Shopify, third parties, or the security of the Services.

SECTION 15 — AUTOMATED SYSTEMS AND AGENTS

Automated software, bots, artificial intelligence agents, or other automated systems may not access or interact with the Services in a manner that:

• Circumvents security controls.

• Conceals automated activity.

• Bypasses access restrictions.

• Conducts unauthorized scraping.

• Disrupts normal website operations.

• Violates applicable law.

We may use reasonable technical measures to prevent unauthorized automated access.

SECTION 16 — TERMINATION OR SUSPENSION

We may suspend or terminate access to the Services when reasonably necessary because of:

• Fraud.

• Security concerns.

• Illegal conduct.

• Serious or repeated violation of these Terms.

• Abuse of the Services.

Where required by applicable law, appropriate notice will be provided.

Termination or suspension of website access does not remove rights or obligations relating to orders already completed or consumer rights that continue after termination.

SECTION 17 — WARRANTIES AND STATUTORY GUARANTEES

We do not guarantee that the website will always operate without interruption, delay, error, or technical difficulty.

To the maximum extent permitted by applicable law, online Services may be provided on an “as available” basis.

However, these limitations do not exclude or reduce:

• Mandatory consumer guarantees.

• Statutory warranties.

• Rights concerning defective or unsafe products.

• Rights relating to products that do not conform to their description.

• Any other rights that applicable law does not permit us to exclude.

Any voluntary commercial warranty provided by EaseHush is additional to, and does not replace, mandatory consumer rights.

SECTION 18 — LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EaseHush will not be liable for indirect or consequential losses that were not reasonably foreseeable as a result of our breach.

Nothing in these Terms excludes or limits liability where exclusion or limitation is prohibited by law, including, where applicable:

• Death or personal injury caused by negligence.

• Fraud or fraudulent misrepresentation.

• Willful misconduct.

• Mandatory product liability.

• Breach of statutory consumer guarantees.

• Liability for defective or unsafe products where the law does not allow limitation.

• Other non-waivable consumer rights.

Any limitation contained in these Terms applies only to the extent legally enforceable in the jurisdiction applicable to the customer.

SECTION 19 — CUSTOMER RESPONSIBILITY AND MISUSE

You are responsible for using EaseHush products in accordance with their instructions and warnings.

EaseHush is not responsible for damage caused solely by intentional misuse, unauthorized modification, use contrary to product instructions, or other customer conduct where applicable law permits such limitation.

This section does not limit responsibility for manufacturing defects, inadequate legally required warnings, product safety obligations, negligence, or other liability that cannot legally be excluded.

SECTION 20 — MANDATORY CONSUMER RIGHTS

EaseHush sells products to customers in multiple countries.

Consumer protection laws differ between jurisdictions.

Our commercial policies are intended to operate in addition to mandatory consumer protection laws.

If the law applicable to you provides rights that are more favorable than these Terms, including rights regarding:

• Cancellation.

• Withdrawal.

• Delivery.

• Product conformity.

• Repairs.

• Replacement.

• Refunds.

• Guarantees.

• Warranties.

• Product safety.

those mandatory rights will apply.

This includes applicable consumer protections in jurisdictions such as the United States, European Union, European Economic Area, United Kingdom, Canada, Australia, and other countries in which EaseHush sells its products.

European Union / EEA

Where EU or EEA consumer law applies, nothing in these Terms limits statutory withdrawal rights, legal guarantees relating to product conformity, delivery protections, or other mandatory consumer rights.

United Kingdom

Where UK consumer law applies, nothing in these Terms limits statutory cancellation, refund, repair, replacement, product-quality, delivery, or other mandatory rights.

Australia

Nothing in these Terms excludes, restricts, or modifies any guarantee, right, or remedy under the Australian Consumer Law that cannot legally be excluded, restricted, or modified.

Canada

Canadian customers may have additional rights under applicable federal, provincial, or territorial consumer protection legislation.

United States

Consumers may have additional rights under applicable federal or state law.

The voluntary EaseHush Return & Refund Policy does not eliminate rights that applicable law independently provides.

SECTION 21 — SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed where necessary.

The remaining provisions will continue in effect.

SECTION 22 — WAIVER AND ENTIRE AGREEMENT

If EaseHush does not immediately exercise a right under these Terms, that does not mean we permanently waive that right.

These Terms, together with policies incorporated by reference, constitute the agreement governing your use of our Services and purchases through our website.

Nothing in this section overrides mandatory consumer rights.

SECTION 23 — ASSIGNMENT

You may not transfer contractual rights or obligations where such transfer would materially affect EaseHush without our consent, except where applicable law provides otherwise.

EaseHush may transfer its business or contractual rights as part of a merger, acquisition, restructuring, or transfer of business, provided that doing so does not unlawfully reduce your consumer rights.

SECTION 24 — GOVERNING LAW AND DISPUTES

These Terms are governed by the laws of:

[INSERT STATE / COUNTRY WHERE YOUR LEGAL BUSINESS IS ESTABLISHED]

without regard to conflict-of-law principles, except to the extent that mandatory consumer laws in another jurisdiction apply.

If you are a consumer, nothing in this governing-law clause deprives you of mandatory legal protections available to you under the laws of your country or jurisdiction of habitual residence where those protections legally apply.

Nothing in these Terms requires a consumer to bring a claim exclusively in a jurisdiction where applicable consumer law gives that consumer the right to bring proceedings elsewhere.

Before beginning formal legal proceedings, we encourage customers to contact us at easehush@gmail.com so that we can attempt to resolve the issue.

SECTION 25 — CHANGES TO THESE TERMS

We may update these Terms to reflect:

• Changes to our Services.

• Changes to our business.

• New legal requirements.

• Security requirements.

• Operational changes.

The latest version will be posted on this page.

Where required by applicable law, we will provide notice of material changes.

Changes will not retroactively remove rights that already arose from a completed transaction unless applicable law permits such a change.

SECTION 26 — CONTACT INFORMATION

Questions regarding these Terms, orders, consumer rights, or EaseHush Services may be sent to:

EaseHush

Operated by: [LEGAL BUSINESS NAME]

Email: easehush@gmail.com

Business Address: [INSERT BUSINESS ADDRESS]

Customer Service Phone: [INSERT BUSINESS PHONE NUMBER]

Business Registration Number: [INSERT IF APPLICABLE]

VAT / Tax Registration Number: [INSERT IF APPLICABLE]

Website: [INSERT WEBSITE URL]